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SESSION 03, Panama

14 Feb 2025 - Day 2

  • Breakfast

    0700am onwards

  • Registration

    0800hrs

  • Welcome to the AirlinePros Regional Assembly Session 3

    JIM FOSTER

  • FCPA Revisited and Reinforced

    Presented by ACHMA ASOKAN

    Overview of the FCPA: Review the Foreign Corrupt Practices Act (FCPA) and its importance in maintaining ethical standards in international business operations.

    Open Forum: Share your real-world experiences. How would you address these to ensure we do not violate FCPA?
    Use Case: Example of how AirlinePros addressed a recent challenge to FCPA compliance.

  • Effective Leadership

    Presented by TOM WINDMULLER

    Defining Leadership: The essential qualities of effective leaders.
    Building Cohesion: Strategies for fostering a cohesive team environment.
    Encouraging Collaboration: Techniques for promoting collaboration and teamwork.
    Leadership Styles: Different leadership styles and their impact on team dynamics.

  • Tea Break

  • Emotional and Cultural Intelligence for Effective Global Collaboration

    Presented by TOM WINDMULLER

    Understanding Emotional Intelligence in a multicultural setting.
    Cultural Awareness: understanding diverse cultural norms can enhance collaboration and reduce misunderstandings.
    Strategies for Collaboration: Strategies for fostering emotional and cultural intelligence.
    Impact on Team Dynamics: How emotional and cultural intelligence contribute to stronger team cohesion, improved communication, and more effective problem-solving.

    Open Forum: Discuss a time when you faced cultural and communication challenges with a difficult or misunderstood colleague or client. How did you address, or could you have addressed the issue to improve the relationship and move forward?

  • Lunch Break

  • The AirlinePros Business Model

    Presented by ACHMA ASOKAN

  • Overview and Roles of the Companies in our Organization

    Presented by ACHMA ASOKAN

    AirlinePros Inc
    AirlinePros International
    AirlinePros India Shared Services Center
    AirlinePros Joint Ventures: Ownership, responsibilities (including compliance).
    AirlinePros Points of Sale Partnerships: Strategic importance.

  • Corporate Governance & Compliance

    Presented by ACHMA ASOKAN

    Structure and policies guiding the various companies and their operations and compliance requirements.
    Contractual relationships

  • AirlinePros from 40,000

    Presented by XAVIER MASULE

  • Revenue Share and Service Model

    Presented by XAVIER MASULE

    Overview of money flow, roles, responsibilities, expectations, and empowerment.

  • Product overview

    Presented by SHREYAS NANAVATI

    GSA Servicing Partner: Revenue share, workflows, tasks, deadlines, and service standards for service delivery.
    ARC BSP Services Program: Revenue share, workflows, tasks, deadlines, and service standards.
    Business Development: Revenue share, working with business development.
    Contracting and Referral Partner Opportunities: Revenue share, expectations, and collaboration approaches.
    Case of the Contracting Partner: “I’m AirlinePros, but I do not have a client”

    Open Forum: A client for whom I am responsible in my market never responds. What can I do tochange this situation?

  • Communication, Collaboration, Automation, A.I. and the future of tech in AirlinePros

    Presented by ANIL MATHEW ASOKAN

    This session aims to enhance communication strategies within the network to promote cohesion and collaboration. It will also talk about the direction of tech adoption, implementation, and the use of AI.

    Document Sharing and Collaboration:
    o Teams
    o Outlook
    o Common Account Groups in Teams
    o Analytics: ASSDA
    o Automation: Power Apps, Power Automate
    o AI: Copilot

  • Tea Break

  • Sightseeing Panama Canal

    Departure 1530HRS

  • Dinner

    AT AYALA VIDA, TRADITIONAL PANAMANIAN RESTAURANT

Venue

Zuri Resort and Spa

Kumarakom, Kerala, India

November 7 – 10, 2024.

Ciela Resort

Lusaka, Zambia

November 21 – 24, 2024.

The Westin Playa Bonita

Panama

February 13 – 16, 2025.

AirlinePros Regional Assembly

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