To create a vibrant company culture where ideas can blossom, people can thrive and success can flourish. To mobilize our people and resources to generate incremental revenues for our airline clients and support their travel industry partners.

Integrity. Accountability. Passion.  Humility. Simplicity.  Success.

INTEGRITY

• Demonstrate a commitment to integrity and ethics
• Show respect for and value all individuals for their diverse backgrounds, experiences, styles, approaches and ideas
• Listen to others for understanding
• Assume positive intent

ACCOUNTABILITY

• Focus on finding solutions and achieving results
• Keep promises and commitments made to others
• Actively engage in discussions and commit to decisions
• Take personal accountability for our actions and results
• Personally commit to the success and well-being of teammates

PASSION

• Show pride in our brand, our partners’ brands and heritage
• Serve our customers with high quality people, products and services
• Promote and implement creative and innovative ideas and solutions
• Value, promote and fiercely protect our reputation

HUMILITY

• Value openness and curiosity to learn from anyone, anywhere
• Seek and provide honest feedback
• Be open to personal change and continuous improvement
• Learn from mistakes and successes in equal measure
• Never underestimate our competition

SIMPLICITY

• Seek to continually simplify and improve processes, procedures and activities
• Work across organizational boundaries/levels and break down internal barriers
• Deal with people and issues directly and openly

SUCCESS

• Achieve results and celebrate when we do
• Help people to be their best
• Work as a team, win as a team
• Have a “can do” (positive) attitude and drive to get the job done