Judith Kolakowski is an accomplished aviation industry professional with a diverse and extensive background in various aspects of airline management. Through her impressive career, Judith has built a reputation for her exceptional leadership skills, strategic thinking, and ability to drive operational efficiencies that contribute to the growth and success of the airlines she has worked with. Her experience spans across multiple facets of the industry, including ground operations, in-flight services, and customer experience management.

Formerly Director of Operations at Air Berlin, the second largest airline in Germany reputed for its commitment to service excellence and innovation, Judith played a vital part in overseeing the smooth functioning of the airline’s day-to-day operations. Her responsibilities included streamlining processes, optimizing routes, and introducing new measures to enhance operational performance. Under her leadership, Air Berlin saw significant improvements in key performance indicators, such as on-time arrivals and customer satisfaction.

Before her stint as Director of Operations, Judith served as the Director of Sales at Air Berlin. Her astute understanding of the aviation market and strategic sales approach enabled her to boost the airline’s revenues and market share. Judith’s keen eye for identifying growth opportunities and her ability to forge strong partnerships with stakeholders in the industry were instrumental in driving Air Berlin’s sales success. Her expertise in revenue management and pricing strategies also contributed to the airline’s competitive positioning in the market.

Her well-rounded background has provided her with a deep understanding of the complexities and challenges faced by airlines, allowing her to develop innovative solutions that address these issues effectively. Her fluency in English, French and German has proven to be invaluable in her dealings with international clients, suppliers, and partners, as well as in fostering a sense of collaboration. Her wealth of experience, unparalleled dedication to excellence, and strong leadership abilities have made her a highly respected figure in the aviation industry.